Return and exchange

  • Return

 

 

In accordance with the Consumer Code, you can exercise your right of withdrawal within fourteen calendar days of receipt of the order, the date entered on the carrier's receipt will prevail.

Return costs are your responsibility.

 

You can exercise your right of withdrawal by sending us the completed withdrawal form in your package, which can be downloaded below.

 

 

 

 

 

 

 

 

 

Any return that does not include this form cannot be processed.

 

Will be returned products complete, in their original packaging complete, intact and in perfect condition for resale. Any product that has been damaged, washed, worn or whose packaging has been damaged, will not be refunded or exchanged.

Will not be taken back products that can not be returned for reasons of hygiene or health protection, such as: earrings, hats, hair accessories.

Only products satisfying these conditions will be taken back and reimbursed.

 

Returns should be sent to the following address:

 

 

Elégamment vôtre

13A avenue Saint-Michel

54220 Malzéville

 

 

  • Exchange

 

 

If you wish to change a size and / or color, we invite you to withdraw from your order and then place a new order.